English Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of English Publications, Sorted by Date

Protecting Your Small Business from Identity Theft

Library: English | Protecting Your Small Business from Identity Theft. This publication is intended to help small businesses recognize the threats they face from identity thieves, enable them to protect their sensitive data and accounts, and guide them through the steps to take if they do become a victim of identity theft. Category: Privacy Rights Telecom on Mar 24, 2025

 
A Small Business’s Guide to the Telephone Consumer Protection Act (TCPA): What you can—and can’t—do under the TCPA

Library: English | A Small Business’s Guide to the Telephone Consumer Protection Act (TCPA): What you can—and can’t—do under the TCPA. This publication is intended to help small businesses that communicate with consumers by phone understand the types of communications the federal Telephone Consumer Protection Act (TCPA) allows and what the TCPA prohibits. It also explains how to comply with the law and avoid the costly lawsuits and fines that can result from violations. Category: Privacy Rights Telecom on Mar 20, 2025

 
The Telephone Consumer Protection Act: Your rights against unwanted calls and texts

Library: English | The Telephone Consumer Protection Act: Your rights against unwanted calls and texts. This publication, intended for consumers, explains what types of communications the federal Telephone Consumer Protection Act (TCPA) regulates and how the law protects consumers’ telephone privacy from telemarketers and debt collectors. It also covers how consumers can exercise their rights under the law, and offers tips to help reduce the number of unwanted calls and texts. Category: Privacy Rights Telecom on Mar 05, 2025

 
The Telephone Consumer Protection Act: Your rights against unwanted calls and texts - PowerPoint Slides

Library: English | The Telephone Consumer Protection Act: Your rights against unwanted calls and texts - PowerPoint Slides. This downloadable PowerPoint presentation is for use by community educators to teach groups of consumers about their rights under the Telephone Consumer Protection Act. Category: Privacy Rights Telecom on Mar 05, 2025

 
TCPA for Small Businesses:  What you should know - PowerPoint Slides

Library: English | TCPA for Small Businesses:  What you should know - PowerPoint Slides. This downloadable PowerPoint presentation is for use by community educators to teach groups of small business owners, employees, and organizations that serve small businesses about the types of telephone communications (calls, texts and faxes) businesses can and can’t engage in under the Telephone Consumer Protection Act and how they can avoid costly TCPA violations. Category: Privacy Rights Telecom on Mar 05, 2025

 
Get Credit for Your Hard Work (2024 Tax Year)

Library: English | Get Credit for Your Hard Work (2024 Tax Year) Low- and moderate-income earners may qualify for the Earned Income Tax Credit . The Earned Income Tax Credit (EITC) helps low-income working taxpayers and families get more money back when they file their federal income tax return. This publication contains EITC guidelines for the 2024 tax year (for taxes due in April 2025). Category: Money Management Taxes on Dec 31, 2024

 
Money Management 1-2-3: ONE: Getting a Strong Start

Library: English | Money Management 1-2-3: ONE: Getting a Strong Start. The “Money Management 1-2-3: Be Smart About Money All Your Life” series focuses on basic money management skills at the beginner, intermediate and advanced level. Part one, Getting a Strong Start, addresses how to manage your income, use credit wisely and live within your means. Topics include understanding your pay stub, creating a budget, setting up bank accounts, establishing and building good credit, and managing student loans. Category: Banking Credit Foreclosure Money Management Student Loans Taxes on Sep 03, 2024

 
Money Management 1-2-3: TWO: Achieving Financial Goals

Library: English | Money Management 1-2-3: TWO: Achieving Financial Goals. The “Money Management 1-2-3: Be Smart About Money All Your Life” series focuses on basic money management skills at the beginner, intermediate and advanced level. Part two, Achieving Financial Goals, addresses updating your budget, accumulating a nest egg and protecting your assets. Topics include budgeting and debt management, saving and investing, homeownership and insurance. Category: Credit Debt Collection Housing Insurance Investing Mortgages Money Management Taxes on Sep 03, 2024

 
Money Management 1-2-3: THREE: Planning a Secure Future

Library: English | Money Management 1-2-3: THREE: Planning a Secure Future. The “Money Management 1-2-3: Be Smart About Money All Your Life” series focuses on basic money management skills at the beginner, intermediate and advanced level. Part three, Planning a Secure Future, focuses on leaving the workforce, funding your retirement and protecting what you've accumulated. Topics include tapping your investments and home equity, staying adequately insured, managing medical expenses, the basics of estate planning and, for some grandparents, raising a second family. Category: Insurance Investing Medical/Healthcare Mortgages Money Management on Sep 03, 2024

 
True/False Questions About the Telephone Consumer Protection Act

Library: English | True/False Questions About the Telephone Consumer Protection Act. This downloadable True/False quiz can be used by community educators to engage participants and assess learning post-presentation. Category: Consumer Rights Privacy Rights Telecom on Sep 02, 2024

 

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