Consumer Action

Alerts

Consumer Action’s Alerts highlight trends in consumer complaints, scams, outrageous fees and other notable consumer information.

Consumer Action proposes warranty best practices for device manufacturers and retailers (Oct 30, 2024)
Consumer Action, in late 2023, conducted online research and a consumer survey to learn how aware consumers are of the coverage
Discounts on phone or broadband service for hurricane survivors (Oct 08, 2024)
The Federal Communications Commission (FCC) is opening up its discounted phone and broadband service—called Lifeline—to those
Automatic airline refunds headed your way (Aug 15, 2024)
Airline passengers will be entitled to an automatic refund if their flight is cancelled or significantly delayed or changed&mdash

Watch out for tax scams during the pandemic (Jun 30, 2021)
The Internal Revenue Service's 2021 “Dirty Dozen” list warns taxpayers, tax professionals and financial institutions to be
Nuevas y no tan nuevas estafas de las que hay que cuidarse (Scams to watch out for) (Jun 04, 2021)
NOTE: For an English version of the scams covered in this alert, see our May 2021 Scam Gram! newsletter here. Consumer
Cuídese de tres nuevas estafas durante la pandemia (Three new COVID scams) (Apr 27, 2021)
NOTE: For an English version of the scams covered in this alert, see the "Tips!" section in our

Consumer Action proposes warranty best practices for device manufacturers and retailers (Oct 30, 2024)
Consumer Action, in late 2023, conducted online research and a consumer survey to learn how aware consumers are of the coverage
Changes to California law protect consumers who owe time-barred debts (Oct 31, 2018)
A recent change to California law significantly limits the ability of debt collectors to collect a time-barred debt from a
Protecting yourself from predatory towing (Dec 17, 2017)
From Consumer Connection, a publication of the California Department of Consumer Affairs. Tow truck drivers risk their lives every day